ETSI QoS Standards

The ETSI standards concentrate on the provision and QoS pertaining to a telecommunication system.

• ETSI NA (SPAN) ETR 003General aspects of Quality of Service (QoS) and Network Performance (NP)

• ETSI STQ EG 201 769QoS parameter definitions and measurements; parameters for voice telephony service required under the ONP Voice Telephony Directive 98/10/EC

• ETSI UG EG 202 009Quality of Telecom Services

  - Part 1: Methodology for identification of parameters relevant to the Users

  - Part 2: User-related parameters on a service-specific basis

  - Part 3: Template for Service Level Agreements (SLA)