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Table of Contents
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Index
Optimizing Applications on Cisco Networks
By
Mike Hicks
Publisher
: Cisco Press
Pub Date
: November 11, 2004
ISBN
: 1-58705-153-2
Pages
: 384
Copyright
About the Author
About the Technical Reviewers
Acknowledgments
Icons Used in This Book
Command Syntax Conventions
Introduction
Approach
Who Should Read This Book
How This Book Is Organized
Part I: A Comprehensive Approach to Managing Networked Business Applications
Chapter 1. The Case for Application Performance Management
Why Application Performance Is Important
A Life Cycle Approach to Managing Networked Applications
The Benefits to the Enterprise
Summary
End Note
Part II: Aligning the Network's Business and Technical Requirements
Chapter 2. Understanding Your Business
Defining Your Business-Critical Applications
Determining Total Cost of Ownership
Defining Your Requirements
Prioritizing Your Applications
Business and Technical Alignment Methodology
Summary
Chapter 3. Detailing the Business Transaction
Understanding Profiling Terminology
Classifying Applications
Profiling Methodology
Baseline Overview
The New Application
The Deployed Application
Optimizing the Application
Verifying Application Delivery
Summary
End Note
References Used in This Chapter
Chapter 4. Service Level Management
Defining SLAs
Assessing Your Requirements
Profiling Case Study
Defining What to Monitor
Summary
Chapter 5. QoS and MPLS: Tools to Manage Application Performance
Background
Allocating Network Resources
Traffic-Handling Mechanisms
Provisioning and Configuration Mechanisms
MPLS
Traffic Engineering
Queuing Mechanisms
Integrated Services
Resource Reservation Protocol
Differentiated Services
Summary
End Notes
References Used in This Chapter
Part III: Deploying and Monitoring Network Applications
Chapter 6. Application Deployment
Baselining Your Infrastructure
Allocating Quality of Service Resources
The Pilot
Verification Process
Predictive Modeling
Big Bang vs. Staged Rollout
Building a Contingency Plan
Reporting
Summary
End Note
Reference Used in This Chapter
Chapter 7. Beyond the Boundaries
Business Requirements Overview
Assessing Demarcation Points
Recognizing Your Limits
Meeting Service Needs
Assigning the Correct QoS System
Summary
End Note
References Used in This Chapter
Chapter 8. Monitoring the Delivery
The Pyramid Model
Classifying Management Systems
Operating Multiple Systems
Defining Metrics
Collecting Metrics
Reporting Mechanism
The Delivery Circle
Summary
End Note
References Used in This Chapter
Part IV: Planning and Troubleshooting Network Applications
Chapter 9. Proactive Planning
Baselining Performance Levels
The Dynamic Enterprise
Diagnosing Problems
Validating Changes
Enabling Technologies
Scenario Modeling
Capacity Planning
Reviewing SLAs
End-to-End Delivery
Summary
Reference Used in This Chapter
Chapter 10. When Applications Fail
QoS Troubleshooting Tools
Diagnostic Tools
Troubleshooting Methodology
Identifying Responsibility
Resolving Performance Problems
Redefining Delivery Requirements
Redefining Service Level Criteria
Summary
End Note
References Used in This Chapter
Part V: Practical Implementations
Chapter 11. Business Aligning Case Studies
Case Study 1: Profiling the Business Transaction
Case Study 2: Defining SLAs
Case Study 3: Optimizing the Business Transaction
Case Study 4: Implementing QoS in a VoIP Environment
Summary
Reference Used in This Chapter
Chapter 12. Optimizing Application Delivery in Storage-Based Networking, Wireless LANs, and an End-to-End Model
Storage-Area Networks
Wireless LANs
Complete End-to-End Model
Summary
End Notes
References Used in This Chapter
Part VI: Appendixes
Appendix A. QoS-Related Requests For Comments
Appendix B. Guide to QoS Standards
IETF QoS Standards
ITU QoS Standards
ETSI QoS Standards
Glossary
Index
